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What to Do If Computer Displays Boot Device Not Found

It is very frustrating to see that when a user is in the midst of doing something, the computer displays a message “Boot Device not Found”. What is even more frustrating is that there are not that many indications on how to proceed to fix the problem. The message is displayed by all the computer manufacturers such as HP, Dell…

How to Share Files and Folders with a Remote Desktop

The way in which people work today has changed. Many people work from home and by remoting into company resources such as servers,  users can share files and folders with their local computer while sitting at their home desk. Fortunately, technology today allows to share files and folders no matter if you have a mac and a pc with windows.…

How to Set up a Firewall for a Corporate User

A recent assignment saw Pc Doctor Westchester involved in setting up a corporate firewall for a user located in New York. Firewalls have more security features than home routers and should be a requirement in business networks. The firewall replaced an existing home router and these are the features we have been looking at before installing it: Numbers of Users:…

Having Issues with Chrome Browser Errors?

Very recently we have helped out a customer who brought in her laptop that displayed a Chrome error related to the connection being not private. Please see image below for details. The user could not browse on any website because Chrome defaulted to the https and did not allow the browser itself handle if the website was https or https…

The Convenience of Switching to Office 365 for your Business

Office 365 is the most recent productivity suite that came out in 2015 to boost home, small business and enterprise productivity. For those who want to know more about it, Office 365 is: – Web based – Cloud based – Subscription based The productivity suite for business allows a maximum of 300 users. For more than 300 users, an Enterprise…

Can’t Work on Your New Windows Computer?

Have you ever asked yourself why, after having bought a new computer, you can’t open any file or you can’t even go on the Internet? We have recently serviced a customer coming from Hastings on Hudson who reported that his computer was malfunctioning and could not even go online. At the moment of dropping it off, client said that there…

Can’t Open Files and Programs on your Mac?

Macs are solid computers but users still have hard time understanding that macs need to be updated and upgraded like a Windows computer. When we visit and service macs in Westchester we see that their owners still believe that: – Their macs do not need to be up to date with the last version of OSX – Their macs do…

Clean your Mac from Viruses With Pc Doctor Recommended Tools

Until 2016 we all have been living with the idea that only Windows computers could be infected and that Macs were resilient to viruses. Nothing is more fake, unfortunately; with the rise in popularity of Macs, hackers code malicious software and try to get into Mac computers as well. It is sad to see that, after having spent a considerable…

Top 5 Windows Cleaning Tools

If your computer has been affected by malware and has become sluggish, you may want to consider to clean it up with the tools the Internet community generally recommends. The software we suggest to use are free and you can still keep them as freebies, as long as you set up a cleaning schedule and monitor your computer hygiene frequently.…

The Meaning of Managed IT Services and Support

At the moment of discussing IT solutions with our clients, we use to introduce the concept of “Managed IT Services”. For networks ranging from 10 to 100 computers, we believe that an efficient way to handle business continuity is to suggest that a particular network should “go managed”. Usually offices have an office manager who knows basic IT but cannot…